return, warranty, disclaimer and product awareness info
Diablo Royale Customs, LLC, Limited Lifetime Warranty, Product Awareness Notification and disclaimer.
Returned items, must be returned within 30 days. They must be sent back with all included pieces and in new condition or will be subject to a restocking fee. Shipping costs are non-refundable.
Our products fit many different boats that have varying quality levels. We cannot guarantee or assume liability for damage to your boat or other personal property. Use of this product is voluntary and by purchasing them you agree to assume all liability for any damage this product may incur to either people or property.
Overall performance is based on water conditions, voltage/amperage applied or allowed, proper installation, plug or light location and overall quality of watercraft. Our products are intended for entertainment purposes.
Diablo Royale Customs warrants our LED underwater lights to be free from manufacturers defects in workmanship for a lifetime from the date of purchase. This warranty excludes accessories and components that may be required to operate the functionality of the LED(s). All accessories and components, other than Underwater LED's have a 1 year warranty. This is your exclusive warranty and there are no additional warranties that extend beyond the description warranted here. All of our products require professional installation. If warranty applies, Diablo Royale Customs shall either repair the product or component or provide you with a replacement product or component if proven to be defective under the terms of this warranty within the lifetime of the original purchaser. The warranty is not transferable. Owner must present proof of purchase from an authorized Diablo Royale Customs dealer to obtain warranty service. Dealers, service centers or retail stores do not have the right to change the terms and conditions of the warranty. This warranty is not valid if the product or component have been: (1) used commercially (2) damaged through abuse, misuse or neglect, (3) damaged in an accident, (4) unreasonably used or used for any purpose for which it was not intended, (5) repaired or altered in any way from its original configuration (6) damaged due to any act of nature. (7) corrosion of any type, (8) improper installation,. (9) painted or coated in any way, including but not limited to "bottom" or "anti-fouling paint." Normal wear and tear, including scratches, fading, dents and discoloration is not covered by this warranty. Diablo Royale Customs, llc, assumes no responsibility whatsoever for any damage, loss, or injury that may result from the installation of this product, including but not limited to structural damage due to water intrusion, electrical malfunction or vessel sinking when used in marine applications. Diablo Royale Customs is not responsible for incidental or consequential damage resulting from any malfunction. Diablo Royale Customs, shall not be liable to any purchaser of the product or any third party for any special, indirect, consequential or exemplary damages, including, but not limited to, lost profits, property damage or personal injury, related in any way to the product, howsoever caused, even if Diablo Royale Customs had knowledge of the possibility of such damages. Diablo Royale Customs reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed installations or products, or those in the possession of dealers or consumers. LED lights repaired or replaced under this warranty may or may not incorporate these changes. LED replacements or repairs may be refurbished. On 8000 lumen LEDs, a $30 deductible, per LED in fixture, will apply to warranty work. Return shipping fees are not included in repair or replacement costs. Please carefully read and adhere to the instructions provided in the packaging. Damaged or defective products must be returned to Diablo Royale Customs in adequate packaging at the customers expense. Please include the RMA or provided form upon contact with Diablo Royale Customs.
Proper Fitment of our products is up to the installer, regardless of prior communications of any type.
Any product used other than for its intended and described purpose will void any warranty.
Any installation of our products require the installer and/or purchaser to follow all applicable laws, rules, guidelines and regulations set fourth by any governing authority or regulatory agency, considered, required or assumed, in correlation with and not limited to, maritime, local, state or federal agencies. The T3-24000 and Quasar 24,000 LED drain plug lights, specifically, are subject to a 20% restocking fee unless exchanged for another comparable product.
Attn International Customers:
We DO NOT collect tariffs, taxes and/or duties that YOUR country charges. The shipping fee you pay us is to get it to your country and ultimately, your address. HOWEVER, YOU will be responsible for any fees YOUR government charges. These fees are due to the importer, UPS, DHL, Fedex or the postal service and the importer PAYS your country. Then delivers it to your address.